Analysis of Technical Efficiency of Electricity Distribution at PT. PLN UP3 Parepare for 2019-2024: Stochastic Frontier Analysis (SFA) Approach
DOI:
https://doi.org/10.59261/inkubis.v8i3.408Keywords:
Education Level, Electricity Distribution, SAIDI-SAIFI, Stochastic Frontier Analysis (SFA), Technical EfficiencyAbstract
Background: Electricity distribution efficiency is essential for maintaining service quality, operational performance, and system reliability. Despite Indonesia’s high electrification rate, efficiency at the service-unit level remains underexplored, particularly regarding network reliability and human resource quality.
Objective: This study aims to analyze the level of technical efficiency in electricity distribution and the factors influencing inefficiency at PT PLN (Persero) UP3 Parepare during the 2019–2024 period.
Methods: The research uses monthly panel data from seven Customer Service Units (ULP) and applies a Stochastic Frontier Analysis (SFA) approach with a translog production function. Output variables include the number of customers, electricity energy sold, and energy losses, while input variables consist of labor, distribution networks, the number of transformers, and transformer capacity. The inefficiency factors analyzed are System Average Interruption Duration Index (SAIDI), System Average Interruption Frequency Index (SAIFI), employee education level, and the COVID-19 pandemic.
Results: Technical efficiency was high, averaging above 0.97, with ULP Mattirotasi recording the highest efficiency score (0.986). Distribution networks and transformer capacity contributed positively to output. SAIDI was positively associated with inefficiency at the 10% significance level but was not statistically significant at the 5% level, while higher employee education levels were associated with reduced inefficiency.
Conclusion: These findings indicate that improving electricity distribution efficiency requires optimizing distribution assets, enhancing network reliability, and strengthening human resource competencies.
Downloads
References
Altoé, A. V., da Costa, N., Lopes, A. L. M., Veloso, T. R. M., & Saurin, V. (2017). Technical efficiency and financial performance in the Brazilian distribution service operators. Socio-Economic Planning Sciences, 59. https://doi.org/10.1016/j.seps.2017.01.003
ANTARA News. (2019, 13 Juni). Listrik di Soppeng-Sidrap pulih 100 persen usai banjir. https://www.antaranews.com/berita/913003/listrik-di-soppeng-sidrap-pulih-100-persen-usai-banjir
Athira, A., Ramesh, V. K., & Sinu, M. (2024). COVID-19 pandemic and firm performance: An empirical investigation using a cross-country sample. IIMB Management Review, 36(3). https://doi.org/10.1016/j.iimb.2024.07.002
Battese, G. E., & Coelli, T. J. (1995). A model for technical inefficiency effects in a stochastic frontier production function for panel data. Empirical Economics, 20(2). https://doi.org/10.1007/BF01205442
Blume, S. W. (2025). Electric Power System Basics for the Nonelectrical Professional: Third Edition. In Electric Power System Basics for the Nonelectrical Professional: Third Edition. https://doi.org/10.1002/9781394282012
Coelli, T. (1996). A Guide to FRONTIER Version 4.1: A Computer Program for Stochastic Frontier Production and Cost Function Estimation. In CEPA Working Papers (Vol. 7).
Coelli, T. J., Prasada Rao, D. S., O’Donnell, C. J., & Battese, G. E. (2005). An introduction to efficiency and productivity analysis. In An Introduction to Efficiency and Productivity Analysis. https://doi.org/10.1007/b136381
Dahiya, R., Le, S., & Kroll, M. J. (2025). Big data analytics and firm performance: The effects of human capital and mediating firm capabilities. Journal of Strategy and Innovation, 36(1). https://doi.org/10.1016/j.jsinno.2025.200535
de Mendonça, M. J. C., Pereira, A. O., Bellido, M. M. H., Medrano, L. A., & Pessanha, J. F. M. (2023). Service quality performance indicators for electricity distribution in Brazil. Utilities Policy, 80. https://doi.org/10.1016/j.jup.2022.101481
Esmaeili, M. A., Ghotbi Ravandi, M. R., & Zare, S. (2023). Assessing the impact of COVID-19 pandemic on the performance indicators of safety management using the analytic hierarchy process (AHP) in an electricity industry. Heliyon, 9(6). https://doi.org/10.1016/j.heliyon.2023.e16727
Kim, C., & Shin, W. S. (2019). Does Information from the Higher Education and R&D Institutes Improve the Innovation Efficiency of Logistic Firms? Asian Journal of Shipping and Logistics, 35(1). https://doi.org/10.1016/j.ajsl.2019.03.010
Kumbhakar, S. C. , and C. K. L. (2003). Stochastic frontier analysis (Vol. 570). UK: Cambridge: Cambridge university press.
Lazo, J., Aguirre, G., & Watts, D. (2022). An impact study of COVID-19 on the electricity sector: A comprehensive literature review and Ibero-American survey. In Renewable and Sustainable Energy Reviews (Vol. 158). https://doi.org/10.1016/j.rser.2022.112135
Medeiros, G. O. S., Marangon-Lima, L. M., de Queiroz, A. R., Marangon-Lima, J. W., dos Santos, L. C. B., Barbosa, M. A., & Alvares, J. E. (2022). Efficiency analysis for performance evaluation of electric distribution companies. International Journal of Electrical Power and Energy Systems, 134. https://doi.org/10.1016/j.ijepes.2021.107430
Mirza, F. M., Rizvi, S. B. U. H., & Bergland, O. (2021). Service quality, technical efficiency and total factor productivity growth in Pakistan’s post-reform electricity distribution companies. Utilities Policy, 68. https://doi.org/10.1016/j.jup.2020.101156
Nurlia, Susilowati, D., Dahniyar, Ernayani, R., Yudaruddin, Y. A., & Yudaruddin, R. (2023). Performance of energy sector companies in time of pandemic COVID-19; International evidence. Research in Globalization, 7. https://doi.org/10.1016/j.resglo.2023.100177
PT PLN (Persero). (2025). Wujud negara hadir: Pemerintah dan PLN berhasil listriki 99,92 persen desa di seluruh Indonesia. https://web.pln.co.id/cms/media/siaran-pers/2025/01/wujud-negara-hadir-pemerintah-dan-pln-berhasil-listriki-9992-persen-desa-di-seluruh-indonesia/
Rüstemli, S., Kocaman, Y., Kocaman, B., Şahin, G., & van Sark, W. (2025). The effect of using automatic meter reading system in electricity distribution systems on reducing non-technical losses: The case of Bitlis province in Turkey. Energy Strategy Reviews, 58. https://doi.org/10.1016/j.esr.2025.101674
Samagaio, A., & Rodrigues, R. (2016). Human capital and performance in young audit firms. Journal of Business Research, 69(11). https://doi.org/10.1016/j.jbusres.2016.04.137
Simões, P. F. M., Souza, R. C., Calili, R. F., & Pessanha, J. F. M. (2020). Analysis and short-term predictions of non-technical loss of electric power based on mixed effects models. Socio-Economic Planning Sciences, 71. https://doi.org/10.1016/j.seps.2020.100804
Schultz, T. W. (1961). Investment in human capital. The American Economic Review, 51(1), 1-17.
Sufia, Singh, A., & Mishra, S. (2025). Operational efficiency and service quality of Indian electricity distribution utilities: A three-stage DEA and Malmquist Index analysis. Utilities Policy, 96. https://doi.org/10.1016/j.jup.2025.102001
Sun, X., Ding, W., & Xie, X. (2024). The Internet and the gender gap in entrepreneurship: Evidence from China. Journal of Business Venturing, 39(5). https://doi.org/10.1016/j.jbusvent.2024.106417
Tavassoli, M., Ketabi, S., & Ghandehari, M. (2022). A novel fuzzy network DEA model to evaluate efficiency of Iran’s electricity distribution network with sustainability considerations. Sustainable Energy Technologies and Assessments, 52. https://doi.org/10.1016/j.seta.2022.102269
Yi, T., Li, L., Li, Z., & Zhang, J. (2025). Evaluating electricity transmission and distribution efficiency using Data Envelopment Analysis Forest with feature importance. Energy, 330. https://doi.org/10.1016/j.energy.2025.136580
Downloads
Published
Issue
Section
License
Copyright (c) 2026 Inkubis : Jurnal Ekonomi dan Bisnis

This work is licensed under a Creative Commons Attribution-NoDerivatives 4.0 International License.

This work is licensed under a Creative Commons Attribution-NoDerivatives 4.0 International License.




