Financial Inclusion, Financial Literacy, and Financial Performance of SMEs: The Role of Digital Finance Interventions in West Java
DOI:
https://doi.org/10.59261/inkubis.v8i2.333Keywords:
Financial Inclusion, Financial Literacy, MSME Financial Performance, Digital Finance, Financial Dynamic Capabilities, SEM-PLSAbstract
Objective: This study aims to study the impact of financial inclusion and financial literacy on the financial performance of small and medium-sized enterprises, where digital finance is the main criterion.
Methods: Using a quantitative survey method targeting 178 SME operators in West Java, structural equation modeling analysis based on the partial quadratic method (SEM-PLS) was applied.
Results: Financial inclusion and financial literacy have a positive and significant impact on digital financial adoption. Similarly, financial literacy has a positive and significant impact on financial performance. On the other hand, financial inclusion and digital finance did not have a significant direct impact on financial performance, and the intermediate effects of digital finance were not statistically confirmed in this study. The study concludes that the improvement of SME financial performance is not only determined by formal access and adoption of trading techniques, but also by internal financial management capabilities. The novelty of this research is the integration of dynamic efficiency theory in the context of microfinance management, where dynamic competencies exist in the development of frameworks.
Conclusion: While the academic implications underscore the need to restructure the intermediation model in the fintech literature for SMEs, the practical implications drive a shift towards digital financial policy towards real economic value creation. Future research should incorporate design variables and longitudinal adjustments according to the characteristics of the business unit.
Downloads
References
Amaya, A., Campoverde, J., & Granda, M. L. (2024). The effect of dynamic capabilities on msmes digitalization: Exploring the moderating role of firm age. Journal of Technology Management and Innovation, 19(1). https://doi.org/10.4067/S0718-27242024000100040
Ayyagari, M., Beck, T., & Demirguc-Kunt, A. (2007). Small and Medium Enterprises Across the Globe. Small Business Economics, 29(415–434).
Bakashaba, R., Musiita, B., & Nabachwa, S. (2024). The Mediating Role of Access to Digital Finance on the Relationship between Financial Literacy and Performance of Uganda SMEs in Mbarara City. Journal of Economics and Behavioral Studies, 16(1(J)). https://doi.org/10.22610/jebs.v16i1(j).3716
Enaifoghe, A. (2024). Enhancing Small and Medium Enterprises (SMEs) in a Globalized and Innovative Economy: Challenges and Opportunities. International Journal of Business, Economics, and Social Development, 5(2). https://doi.org/10.46336/ijbesd.v5i2.655
Frimpong, S. E., Agyapong, G., & Agyapong, D. (2022). Financial literacy, access to digital finance and performance of SMEs: Evidence From Central region of Ghana. Cogent Economics and Finance, 10(1). https://doi.org/10.1080/23322039.2022.2121356
Gamage, S. K. N., Ekanayake, E. M. S., Abeyrathne, G. A. K. N. J., Prasanna, R. P. I. R., Jayasundara, J. M. S. B., & Rajapakshe, P. S. K. (2020). A review of global challenges and survival strategies of small and medium enterprises (SMEs). In Economies (Vol. 8, Number 4). https://doi.org/10.3390/ECONOMIES8040079
Hair, J. F., Hult, G. T. M., & Ringle, C. M. (2017). A primer on partial least squares structural equation modeling (PLS-SEM).
Harahap, Z. I., Lubis, S. N., Erlina, & Aritonang, E. Y. (2024). The Impact of Financial Literacy, Inclusion, And Access on Msme Growth and Welfare in North Sumatra: A Mediating Role of Business Growth. Journal of Ecohumanism, 3(7). https://doi.org/10.62754/joe.v3i7.4456
Indryana, I. S. S. and W. H. (2024). The Influence of Technology Literacy and Financial Literacy on Small Business Performance Mediated by Digital Finance Access. International Journal of Management and Education in Human Development, 04(02).
International Finance Corporation. (2009). Annual Report 2009.
Kementerian UMKM. (2026). Jumlah UMKM di Indonesia derdasarkan SIDT UMKM. https://satudata.umkm.go.id/custom-dashboard/publikasi
Kementerian Usaha Mikro, K. dan M. (2025). Indonesia MSMEs.
Moro-Visconti, R., Sánchez García, J., López Pascual, J., & Cruz Rambaud, S. (2025). Digitalization intensity and its impact on financial performance: The role of scalable platforms. Finance Research Letters, 74. https://doi.org/10.1016/j.frl.2025.106772
Nugraha, D. P., Setiawan, B., Nathan, R. J., & Fekete-Farkas, M. (2022). Fintech Adoption Drivers for Innovation for SMEs in Indonesia. Journal of Open Innovation: Technology, Market, and Complexity, 8(4). https://doi.org/10.3390/joitmc8040208
Podsakoff, P. M., MacKenzie, S. B., Lee, J.-Y., & Podsakoff, N. P. (2003). Common method biases in behavioral research: a critical review of the literature and recommended remedies. Journal of Applied Psychology, 88(5), 879. https://doi.org/10.1037/0021-9010.88.5.879
Ricky Prayoga, A. (2022). Kemenkeu Jabar ungkap debitur KUR pada 2023 alami penurunan.
Rocha, R., Farazi, S., Khouri, R., & Pearce, D. (2011). The Status of Bank Lending to SMEs in the Middle East and North Africa Region: Result of Joint Survey of the Union of Arab Bank and the World Bank.
Sari, Y. W., Nugroho, M., & Rahmiyati, N. (2023). The effect of financial knowledge, financial behavior and digital financial capabilities on financial inclusion, financial concern and performance in MSMEs in East Java. Uncertain Supply Chain Management, 11(4). https://doi.org/10.5267/j.uscm.2023.6.016
Setiawati, S., Gursida, H., & Indrayono, Y. (2025). Msme Financial Literacy Model As A Measuring Tool For Msme Financial Performance: Case Study of Bogor, Depok and Kuningan MSMEs. Utsaha: Journal of Entrepreneurship, 4(1).
Tasmilah, T., Pramono, D., & Syafitri, Wi. (2022). The Impact Of Digital Technology In The Entrepreneur Transition During The Covid-19 Pandemic. Journal of Indonesian Applied Economics, 10(1). https://doi.org/10.21776/ub.jiae.2022.010.01.6
Teece, D. J., Pisano, G., & Shuen, A. (1997). Dynamic capabilities and strategic management. Strategic Management Journal, 18(7), 509–533. https://doi.org/10.1002/(SICI)1097-0266(199708)18:7%3C509::AID-SMJ882%3E3.0.CO;2-Z
Trotta, A., Gallucci, C., Rania, F., Strano, E., & Tipaldi, R. (2026). The “black box” of digital finance: An umbrella review of the challenges and drawbacks in advancing financial inclusion. Research in International Business and Finance, 81. https://doi.org/10.1016/j.ribaf.2025.103188
Downloads
Published
Issue
Section
License
Copyright (c) 2026 Inkubis : Jurnal Ekonomi dan Bisnis

This work is licensed under a Creative Commons Attribution-NoDerivatives 4.0 International License.

This work is licensed under a Creative Commons Attribution-NoDerivatives 4.0 International License.




